Services for SepaBean™ machines

Short Description:

Santai Science’s qualified service team offers a range of professional support options to ensure optimal performance and peace of mind throughout the lifecycle of your SepaBean™ machine.

These include on-site installation by certified engineers, customized user training, responsive after-sales technical support, extended warranty coverage, and our all-inclusive Worry-Free Package. Each service is designed to help you maximize system uptime, reduce research disruptions, and achieve consistent, high-quality results.

Contact us for pricing information.

Get a Quote Buy It Now

Product Detail

REFERENCE

Application

Video

Available Services

Installation Service (SSS001)
Description	On-site installation by certified engineers & scientists, including instrument setup, testing, and validation.
Training Service (SSS002)
Description	Initial or follow-up user training to ensure full system usage, tailored to your research workflow.
After-Sales Service (SSS003)
Description	Ongoing technical support, software updates, and troubleshooting assistance after installation.
Warranty Service (SSS004)
Description	Extended warranty covering repair or replacement of defective components within the coverage period.
Worry-Free Package (SSSWF01)
Description	We offer a Worry-Free package plan designed to keep your instrument in optimal working condition at all times, minimizing disruptions and maximizing research efficiency. Quick response: 24/7 online support with guaranteed response within a few hours, delivering prompt and professional solutions. Free replacement or refurbishment: during the Worry-Free package period, we offer complimentary replacement or refurbishment of your instrument to ensure consistent performance and minimize research disruptions. This package also covers key components like pumps and detectors, but excludes consumables such as lamps and tubing. Unlimited free repairs: enjoy unlimited repair services throughout the coverage period, excluding parts not covered under the service agreement. Available additional services: Standard preventive maintenance to ensure long-term instrument reliability. Sample purification plan development with expert guidance tailored to your application needs.

Previous: SepaFlash™ TLC Plate, Scored, Glass-Backing, Hard Layer Silica

Next:

SepaBean Machine Catalog EN

DOWNLOAD

AN011-Get Insight into the SepaBean™ Machine with Engineer: Evaporative Light Scattering Detector

DOWNLOAD
AN020-The Application of SepaFlash™ Strong Anion Exchange Chromatography Columns in the Purification of Acidic Compounds

DOWNLOAD
AN023_SepaFlash™ Ruby Series High Resolution Normal Phase Silicone Column Reuse and Storage Guide

DOWNLOAD
AN024_The Application of Orthogonal Chromatography for the Purification of Synthetic Pharmaceutical Intermediates

DOWNLOAD
AN025_Get Insight into the SepaBean™ machine with engineer-Pumps and mixing valves

DOWNLOAD
AN026_The Application of SepaFlash™ HILIC ARG Cartridge for the Purification of Strong Polar Thiazide Compound

DOWNLOAD
AN027_SepaFlash™ HILIC ARG cartridge and Its Application in the Purification of Oligosaccharides

DOWNLOAD
AN029_SepaFlash™ C18AQ Cartridge and Its Application in the Purification of Glutamine Derivatives

DOWNLOAD
AN030_The Purification of Crown Ether Samples by a Quaternary Solvent Flash Chromatography System

DOWNLOAD
AN032_The Purification of Diastereomers by SepaFlash™ C18 Reversed Phase Cartridge

DOWNLOAD
AN033_SepaFlash™ HILIC ARG Cartridge and Its Application in the Purification of Amino Acid Derivatives

DOWNLOAD
AN034_Get Insight into the SepaBean™ machine with Engineer The Impact of Detector Flow Cell on Flash Chromatography

DOWNLOAD
AN035_The Application of SepaBean™ machine Equipped with ELSD for the Purification of PEG Derivatives

DOWNLOAD
AN-SS-003 Facile Purification of large-scale steric selected bicyclic carbohydrates by SepaBean™ machine

DOWNLOAD
AN-SS-005 Extraction Method Development for Cannabidiolic Acid from Cannabis sativa L. Using SepaBean™ Flash Chromatography Systems

DOWNLOAD

SepaBean machine T Operation guide
SepaBean Device Setting – Tube Rack Calibration
SepaBean Maintenance — Nozzle Clean
SepaBean Maintenance — Air Purge
SepaBean Maintenance – Pump Calibration

Write your message here and send it to us